The disaster that is the COVID-19 pandemic will leave large numbers of chronically ill patients requiring treatment for lung scarring, neurologic conditions, and more for many years to come. A system already failing many and under-delivering to most will be further taxed. The present crisis is exposing some of the many deficiencies in our system and revealing the need for a sweeping transformation of health care delivery. For years, technology has been pushed into medicine. Often these software systems and devices were created … [Read More...] about Technology Needs to Solve Problems—Not Amplify Them
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Physician Recruitment
The process of physician recruitment is laborious and can be time consuming. Always keep in mind that you are not just trying to replace a … [Read More...] about Physician Recruitment
Health Care User Experience
We all know the health care system is broken, and that every aspect of the patient journey needs to be overhauled, optimized, and made … [Read More...] about Health Care User Experience
Latest Articles
Personal Cybersecurity Tips 2021
Physicians and practice managers are constantly reminded by the media about how important cybersecurity is to their medical practice. The news is … [Read More...] about Personal Cybersecurity Tips 2021
Case Study: Dr. SY Did the Credentialing
SY handled credentialing for a practice for several years but has recently retired from the practice. All of the recredentialing notifications went … [Read More...] about Case Study: Dr. SY Did the Credentialing
Websites Need to Work
It seems as if everyone has a website, and in reality, there are few practices that do not have a website at all. Today, during the COVID-19 … [Read More...] about Websites Need to Work
Leaders Have Difficult Conversations
Doling out praise is easy, or at least it should be. Those on the receiving end almost always take good news well. Having a difficult conversation, … [Read More...] about Leaders Have Difficult Conversations
Case Study: What’s Up With All These Spreadsheets?
A large practice with10 providers feels like they are doing ok financially. After every business meeting, however, the partners leave … [Read More...] about Case Study: What’s Up With All These Spreadsheets?
Managing Phones, Emails, & Texts
Communication is essential to success Telephones—even smartphones—are not communication; phones are tools that we use to communicate with patients, … [Read More...] about Managing Phones, Emails, & Texts
The Perils of Phishing—Hook, Line, and Sinker
Phishing is a type of cyberattack using email to trick someone into divulging personal information, including passwords. Health care phishing is … [Read More...] about The Perils of Phishing—Hook, Line, and Sinker
Setting Financial Goals to Forecast and Achieve Financial Results
When it comes to the numbers side of the business, most of my physician clients have a very low pain threshold. I get it, you have plenty on your … [Read More...] about Setting Financial Goals to Forecast and Achieve Financial Results
Bugs in the Spreadsheet?
Once you have seen your patients and managed your money, you’re then faced with the monthly meeting. For most practices, this includes a review of the … [Read More...] about Bugs in the Spreadsheet?