Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. Although these systems may work, they can be annoying–especially when the reminders do not interact with individual patients in the manner that is best for … [Read More...] about Appointment Reminders
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Case Study: What’s Up With All These Spreadsheets?
A large practice with10 providers feels like they are doing ok financially. After every business meeting, however, the … [Read More...] about Case Study: What’s Up With All These Spreadsheets?
Why is a Business Continuity Plan Important?
A Business Continuity Plan (BCP) defines the who, what, when, and where for how your medical practice personnel are to respond to a … [Read More...] about Why is a Business Continuity Plan Important?
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Managing Phones, Emails, & Texts
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Sleep Center Prepared to Be a Surge ICU During the COVID-19 Crisis if Needed
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Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
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Real Engagement: Love Your Patients
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