Physicians and practice managers are constantly reminded by the media about how important cybersecurity is to their medical practice. The news is constantly filled with stories of the latest ransomware attacks against healthcare organizations. Despite this, many forget about cybersecurity when they leave the office. How many of these apply to you? Do you use public Wi-Fi internet connections?Do you or your family use any social media?Do you download apps from websites other than the iTunes or Google Play … [Read More...] about Personal Cybersecurity Tips 2021
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Why Patient Engagement Really Does Matter
The practice of great medicine includes a hefty dose of patient engagement because excellent medical care requires a partnership to achieve … [Read More...] about Why Patient Engagement Really Does Matter

Case Study: Your Patient ZD Applies for a Job in Your Practice
ZD is an established patient who does not miss appointments and adheres to the treatment plan outlined at each visit. Your office manager … [Read More...] about Case Study: Your Patient ZD Applies for a Job in Your Practice
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Real Engagement: Love Your Patients
Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day … [Read More...] about Real Engagement: Love Your Patients

The Credentialing Process for Hospitals and Outpatient Centers
Health care facilities of all types, from hospitals to surgical centers, nursing homes or hospice programs, require credentialing for staff providers. … [Read More...] about The Credentialing Process for Hospitals and Outpatient Centers

Case Study: NQ Felt She Was Best for the Job
NQ has been with the practice for 10 years and has always been a dependable employee. She works in billing and typically has limited interaction with … [Read More...] about Case Study: NQ Felt She Was Best for the Job

Case Study: PA Feels Heard by Her Doctor
PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor

Case Study: The New Practice Administrator
PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer issues. The … [Read More...] about Case Study: The New Practice Administrator

Coping with COVID-19
Surge ICU Utilizing Sleep Centers & Remote Management of Home PAP Systems Background The disaster that is the COVID-19 pandemic … [Read More...] about Coping with COVID-19

Bugs in the Spreadsheet?
Once you have seen your patients and managed your money, you’re then faced with the monthly meeting. For most practices, this includes a review of the … [Read More...] about Bugs in the Spreadsheet?

From Residency to Managing and Growing Your Medical Practice
Starting Out After years of studying, testing, and running on very little sleep, your body is adjusting from the intensive 80-hour work week of … [Read More...] about From Residency to Managing and Growing Your Medical Practice

Case Study: Unnecessary Overtime
VT is a biller for a small practice. She has been with the practice for just 2 years but has worked in healthcare billing for over 20 years. She … [Read More...] about Case Study: Unnecessary Overtime

