Dr. FB has been in the practice for five years. He is a good fit for the culture of the practice and gets along well with the other doctors. However, members of the staff have started complaining to the office manager about frequent clinic cancellations by Dr. FB. Overall, he sees as many or more patients than the other providers. His collections are good, but the staff reports they struggle with the short-notice clinic schedule changes. The clinic staff members report that having to talk with patients who are frequently upset … [Read More...] about Case Study: Dr. FB and the Cancellations
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Case Study: Manage A Schedulers Time
A practice of four physicians and four nurse practitioners has five schedulers—one for each physician/NP pair and one to handle new patient … [Read More...] about Case Study: Manage A Schedulers Time
Case Study: Dr. HF Doesn’t Build Confidence
TS has been struggling with dizziness for several years. He has been to several doctors in multiple specialties. He has set up an … [Read More...] about Case Study: Dr. HF Doesn’t Build Confidence
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Case Study: Employees Working at Different Speeds
CR and AT both work in triage for a practice. CR has been with the practice for 5 years and makes $2.00 more per hour than AT who has been with the … [Read More...] about Case Study: Employees Working at Different Speeds
From Residency to Managing and Growing Your Medical Practice
Starting Out After years of studying, testing, and running on very little sleep, your body is adjusting from the intensive 80-hour work week of … [Read More...] about From Residency to Managing and Growing Your Medical Practice
Medical Practice Retirement Plan Fiduciary Responsibilities
What is a Fiduciary? A fiduciary is a person who owes a duty of care and trust to another and must act primarily for the benefit of the other in a … [Read More...] about Medical Practice Retirement Plan Fiduciary Responsibilities
Case Study: PA Feels Heard by Her Doctor
PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor
What Do Physicians Need to Know About Website Development?
Just like physicians, web developers have their own specialized jargon, including terms like responsive design, search engine optimization … [Read More...] about What Do Physicians Need to Know About Website Development?
Medical Practice Cash Management
How to Manage the Cash in Your Practice Managing cash in your medical practice is a bit like driving on the interstate. Yes, there are certain … [Read More...] about Medical Practice Cash Management
Case Study: NQ Felt She Was Best for the Job
NQ has been with the practice for 10 years and has always been a dependable employee. She works in billing and typically has limited interaction with … [Read More...] about Case Study: NQ Felt She Was Best for the Job
Case Study: The Effect of Patient Engagement on Medical Practice Efficiency
Dr. A and Dr. B have been partners in a medical practice for a long time and see a similar patient population. However, they manage patient … [Read More...] about Case Study: The Effect of Patient Engagement on Medical Practice Efficiency
Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him
Dr. SR is interviewing with a midsize practice. He does not know the practice well on a personal level, he has family in the area and is optimistic … [Read More...] about Case Study: Dr. SR Has a Poor Visit to a Practice Recruiting Him