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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

Because We’ve Always Done It This Way Doesn’t Work!

Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!

Editors Pick

Physician Recruitment

The process of physician recruitment is laborious and can be time consuming. Always keep in mind that you are not just trying to replace a … [Read More...] about Physician Recruitment

How the COVID Relief Legislation Impacts You

Biden Signs New $1.9 Trillion COVID Relief Legislation into Law As you might imagine, $1.9 trillion covers a lot of ground. Here are the … [Read More...] about How the COVID Relief Legislation Impacts You

Latest Articles

Prior Authorizations Need Priority Solutions

The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with … [Read More...] about Prior Authorizations Need Priority Solutions

Case Study: NQ Felt She Was Best for the Job

NQ has been with the practice for 10 years and has always been a dependable employee. She works in billing and typically has limited interaction with … [Read More...] about Case Study: NQ Felt She Was Best for the Job

Case Study: MJ Sounds Like a Perfect Employee

MJ has worked with the practice for more than15 years, managing the back-office and the bookkeeping. Not only is he a valued and trusted member of the … [Read More...] about Case Study: MJ Sounds Like a Perfect Employee

The Credentialing Process for Insurance Carriers

Requirements for credentialing with both governmental and private insurance have expanded over the years. It is vital to keep this information up to … [Read More...] about The Credentialing Process for Insurance Carriers

Case Study: The Effect of Patient Engagement on Medical Practice Efficiency

Dr. A and Dr. B have been partners in a medical practice for a long time and see a similar patient population. However, they manage patient … [Read More...] about Case Study: The Effect of Patient Engagement on Medical Practice Efficiency

Coping with COVID-19

Surge ICU Utilizing Sleep Centers & Remote Management of Home PAP Systems  Background The disaster that is the COVID-19 pandemic … [Read More...] about Coping with COVID-19

SP Complains Publicly About the Practice

SP has been a patient in the practice for several years and comes once a year for refills; he rarely calls. Recently, SP’s appointment had to be … [Read More...] about SP Complains Publicly About the Practice

Phone Tree Best Practices

Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices

Case Study: The New Practice Administrator

PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer issues. The … [Read More...] about Case Study: The New Practice Administrator

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