Can a doctor be a hero? Definitely. What about a nurse? Absolutely! But, let's not forget everyone else who may perform heroic actions or in fact be heroes. The cleaning staff and the food workers are vitally important. They face dangers as well. If not for them, our hospitals and long-term care facilities would be unfit for habitation. Everyone providing the behind-the-scenes services deserves the admiration and respect given to front-line responders. Pedestals set People up for Falls Our society loves to identify … [Read More...] about Pedestals are for Statues Shared Respect Builds Relationships
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Leaders Get the Best from Their Employees
The Clipboard My father was an engineer who designed power plants. His first day of work was an education— one that applies to many … [Read More...] about Leaders Get the Best from Their Employees
COVID-19 Proves a Need for Health System Overhaul to Salvage the Future
Rural areas feel the pressures of the COVID-19 pandemic in a disproportionate way with greater challenges, including older populations, more … [Read More...] about COVID-19 Proves a Need for Health System Overhaul to Salvage the Future
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Using Payroll Protection Program Money
The Payroll Protection Program (PPP) is a Small Business Association program funded by the CARES act. It was enacted as part of the federal … [Read More...] about Using Payroll Protection Program Money
COVID-19 Will Change the Medical Workspace: Back Office Design
Our offices probably never will be the same after COVID-19 and in truth, our practices shouldn’t be the same. In fact, our offices should have been … [Read More...] about COVID-19 Will Change the Medical Workspace: Back Office Design
Prevent Embezzlement by Sweating the Small Stuff
There are more ways to separate you from your money than you can imagine. Novel embezzlement strategies occur but are likely rare. Much more … [Read More...] about Prevent Embezzlement by Sweating the Small Stuff
Case Study: Unnecessary Overtime
VT is a biller for a small practice. She has been with the practice for just 2 years but has worked in healthcare billing for over 20 years. She … [Read More...] about Case Study: Unnecessary Overtime
Medical Practice Cash Management
How to Manage the Cash in Your Practice Managing cash in your medical practice is a bit like driving on the interstate. Yes, there are certain … [Read More...] about Medical Practice Cash Management
Great Leaders Are Effective Managers
For years numerous books and articles were written about the art of management, but over the past few years, the pendulum has swung toward a plea for … [Read More...] about Great Leaders Are Effective Managers
Real Engagement: Love Your Patients
Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day … [Read More...] about Real Engagement: Love Your Patients
Preventing Fistful of Dollars Embezzlements
Lucrative embezzlement schemes perpetrated by individuals trained in the management of your books are very real threats. This is not just the stuff of … [Read More...] about Preventing Fistful of Dollars Embezzlements
How the COVID Relief Legislation Impacts You
Biden Signs New $1.9 Trillion COVID Relief Legislation into Law As you might imagine, $1.9 trillion covers a lot of ground. Here are the provisions … [Read More...] about How the COVID Relief Legislation Impacts You