Biden Signs New $1.9 Trillion COVID Relief Legislation into Law As you might imagine, $1.9 trillion covers a lot of ground. Here are the provisions that we believe will be of greatest interest to you. Unemployment BenefitsIf you made less than $150,000 last year, the first $10,200 of unemployment benefits received is tax-exempt. If you have already filed your 2020 federal return, you will need to amend that return to capture a refund. Recovery Rebates$1,400 per single taxpayers including dependents earning less than … [Read More...] about How the COVID Relief Legislation Impacts You
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Case Study: The New Practice Administrator
PM has been with a practice for 18 months. He has great credentials and can handle the finances, regulatory requirements, and computer … [Read More...] about Case Study: The New Practice Administrator
Phone Tree Best Practices
Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices
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Case Study: PA Feels Heard by Her Doctor
PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor
The Perils of Phishing—Hook, Line, and Sinker
Phishing is a type of cyberattack using email to trick someone into divulging personal information, including passwords. Health care phishing is … [Read More...] about The Perils of Phishing—Hook, Line, and Sinker
Engaging Patients With Staff Engagement
An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In … [Read More...] about Engaging Patients With Staff Engagement
Case Study: BY and the Performance Reviews
BY is the clinical administrator for a large multispecialty practice. As part of her role, BY handles clinical evaluations including annual employee … [Read More...] about Case Study: BY and the Performance Reviews
Case Study: PT Manages the Practice Without Building Relationships
PT, a new office administrator for a practice, has been in the position for nine months. The physicians are all pleased with how PT shares business … [Read More...] about Case Study: PT Manages the Practice Without Building Relationships
Patient Waitlists
Many patients want an earlier appointment. Many offices have cancellations and no-shows. Often offices use a waitlist to try to solve both problems, … [Read More...] about Patient Waitlists
Case Study: Dr. QE Suggests the Practice Expand
One of the other physician partners within your group has gotten excited about offering a new service out of the practice and presents it to the other … [Read More...] about Case Study: Dr. QE Suggests the Practice Expand
What Do Physicians Need to Know About Website Development?
Just like physicians, web developers have their own specialized jargon, including terms like responsive design, search engine optimization … [Read More...] about What Do Physicians Need to Know About Website Development?
Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful … [Read More...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine