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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

Managing Patient No Shows

Managing patient no shows are a big problem, with many clinics facing no-show rates as high as 30%. This has been an even bigger problem during the COVID-19 pandemic. Every missed visit affects the bottom line. Just as important, if not more so, missed appointments don’t affect just the schedule and the revenue—they affect your patient’s health. No-shows and patient-initiated cancellations are both problematic. Cancellations are typically much more common and costly. On a gut-level, no-shows are more annoying. Every no-show … [Read More...] about Managing Patient No Shows

Editors Pick

Because We’ve Always Done It This Way Doesn’t Work!

Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!

Things I Wish I Learned In Medical School

Learn the 12 Things I Wish I Learned In Medical School. If you would like a PDF download of any of the checklist, please join Smart … [Read More...] about Things I Wish I Learned In Medical School

Latest Articles

Do Physicians Know How to Analyze Financial Statements?

Effective Analysis of Your Practice Financials—Think Big, Then Small A typical profit and loss statement may contain 30 or more different expenses … [Read More...] about Do Physicians Know How to Analyze Financial Statements?

Setting Financial Goals to Forecast and Achieve Financial Results

When it comes to the numbers side of the business, most of my physician clients have a very low pain threshold. I get it, you have plenty on your … [Read More...] about Setting Financial Goals to Forecast and Achieve Financial Results

Preventing Fistful of Dollars Embezzlements

Lucrative embezzlement schemes perpetrated by individuals trained in the management of your books are very real threats. This is not just the stuff of … [Read More...] about Preventing Fistful of Dollars Embezzlements

Case Study: MJ Sounds Like a Perfect Employee

MJ has worked with the practice for more than15 years, managing the back-office and the bookkeeping. Not only is he a valued and trusted member of the … [Read More...] about Case Study: MJ Sounds Like a Perfect Employee

The Perils of Phishing—Hook, Line, and Sinker

Phishing is a type of cyberattack using email to trick someone into divulging personal information, including passwords. Health care phishing is … [Read More...] about The Perils of Phishing—Hook, Line, and Sinker

Prior Authorizations Need Priority Solutions

The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with … [Read More...] about Prior Authorizations Need Priority Solutions

Case Study: Manage A Schedulers Time

A practice of four physicians and four nurse practitioners has five schedulers—one for each physician/NP pair and one to handle new patient referrals. … [Read More...] about Case Study: Manage A Schedulers Time

Embezzlement in Medical Practices

Red Flags for Medical Practice Embezzlement

Neither physicians nor practices want to believe that embezzlement can happen to them. Yet, embezzlement has happened, can happen, and will continue … [Read More...] about Red Flags for Medical Practice Embezzlement

Using Research to Engage Patients

Traditional Engagement for Research Traditionally, basic science research and clinical research have been performed in the university setting. … [Read More...] about Using Research to Engage Patients

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