Follow These Four Steps to Stay Out of the Rut We Hear It All the Time “Because we’ve always done it that way.” We hear it all the time. In business, at home, and in medicine. It’s a lousy answer. In fact, it should be a warning sign that there may be something seriously wrong. Even if the process is good, it is disturbing when people do not know why they are doing something. Burnout is rampant. Medicine is being assailed from every direction. It can be easy to do something because you are accustomed to doing it that way. … [Read More...] about Because We’ve Always Done It This Way Doesn’t Work!
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Case Study: Manage A Schedulers Time
A practice of four physicians and four nurse practitioners has five schedulers—one for each physician/NP pair and one to handle new patient … [Read More...] about Case Study: Manage A Schedulers Time
Financial Benchmarking: How Does Your Practice Compare to Others?
How Does Your Practice Stack Up? A helpful tool to check how you are doing financially is to compare your practice to your peers’ … [Read More...] about Financial Benchmarking: How Does Your Practice Compare to Others?
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Case Study: PT Manages the Practice Without Building Relationships
PT, a new office administrator for a practice, has been in the position for nine months. The physicians are all pleased with how PT shares business … [Read More...] about Case Study: PT Manages the Practice Without Building Relationships
Case Study: Embezzlement by Front Office Staff
PR works the front desk. She checks people in and collects copays at a geriatrics office. She is always pleasant, and the patients love her. She is … [Read More...] about Case Study: Embezzlement by Front Office Staff
Engaging Patients With Staff Engagement
An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In … [Read More...] about Engaging Patients With Staff Engagement
Planning a Comeback? Let us Help.
Covid-19 is changing our world forever. Every healthcare practice looks drastically different than 6 weeks ago. Before the pandemic, health … [Read More...] about Planning a Comeback? Let us Help.
Medical Practice Retirement Plan Fiduciary Responsibilities
What is a Fiduciary? A fiduciary is a person who owes a duty of care and trust to another and must act primarily for the benefit of the other in a … [Read More...] about Medical Practice Retirement Plan Fiduciary Responsibilities
Personal Cybersecurity Tips 2021
Physicians and practice managers are constantly reminded by the media about how important cybersecurity is to their medical practice. The news is … [Read More...] about Personal Cybersecurity Tips 2021
Choosing an Accountant
“Why should I choose you?” is a question I hear often from physicians who are contemplating a change. My typical response is that I am not saying you … [Read More...] about Choosing an Accountant
Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful … [Read More...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Red Flags for Medical Practice Embezzlement
Neither physicians nor practices want to believe that embezzlement can happen to them. Yet, embezzlement has happened, can happen, and will continue … [Read More...] about Red Flags for Medical Practice Embezzlement