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SBGM

Knowledge to Transform Your Medical Practice

Main Content

Featured Article

The Voice of Medicine

Drowning in Data Technology has become an integral part of healthcare, sometimes to the chagrin of the clinicians - not to mention the feelings of practice administrators. Most health care workers spend more time interacting with the electronic health record (EHR) than the patient. Consider this further, and it is clear - after about a decade of specialized training to take care of patients, a majority of clinicians’ time is spent on data entry. From a physician entering information during an exam, to a nurse recording vitals, … [Read More...] about The Voice of Medicine

Editors Pick

Phone Tree Best Practices

Virtually every patient satisfaction survey reveals patients’ dissatisfaction with getting through on the phone to their healthcare … [Read More...] about Phone Tree Best Practices

Cybersecurity for Medical Practices

Why Does Cybersecurity Matter? So why should medical practices be worried about cyberattacks? Patient Data! Healthcare organizations are … [Read More...] about Cybersecurity for Medical Practices

Latest Articles

Appointment Reminders

Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present … [Read More...] about Appointment Reminders

Case Study: NQ Felt She Was Best for the Job

NQ has been with the practice for 10 years and has always been a dependable employee. She works in billing and typically has limited interaction with … [Read More...] about Case Study: NQ Felt She Was Best for the Job

Technology Needs to Solve Problems—Not Amplify Them

The disaster that is the COVID-19 pandemic will leave large numbers of chronically ill patients requiring treatment for lung scarring, neurologic … [Read More...] about Technology Needs to Solve Problems—Not Amplify Them

What Do Physicians Need to Know About Website Development?

Just like physicians, web developers have their own specialized jargon, including terms like responsive design, search engine optimization … [Read More...] about What Do Physicians Need to Know About Website Development?

Case Study: PA Feels Heard by Her Doctor

PA was nervous going to a new primary care provider. She has no major medical concerns but does not like going to the doctor because of prior bad … [Read More...] about Case Study: PA Feels Heard by Her Doctor

Leaders Have Difficult Conversations

Doling out praise is easy, or at least it should be. Those on the receiving end almost always take good news well. Having a difficult conversation, … [Read More...] about Leaders Have Difficult Conversations

Coping with COVID-19

Surge ICU Utilizing Sleep Centers & Remote Management of Home PAP Systems  Background The disaster that is the COVID-19 pandemic … [Read More...] about Coping with COVID-19

Case Study: Dr. MA Has More Callbacks

Although Dr. MA’s practice provides postprocedure instructions to all patients, she has not ever really paid attention to what is included on these … [Read More...] about Case Study: Dr. MA Has More Callbacks

Setting Financial Goals to Forecast and Achieve Financial Results

When it comes to the numbers side of the business, most of my physician clients have a very low pain threshold. I get it, you have plenty on your … [Read More...] about Setting Financial Goals to Forecast and Achieve Financial Results

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