Pine Internal Medicine has great open lines of communication between all levels of the care team. The practice manager has a true “open-door policy” and does not just encourage but expects the employees to stop by and stay in touch. This is part of her personality but also a focus of her management style to stay informed about what is going on with the practice. Her open door … [Read more...] about Case Study: The Practice Manager’s Open Door
Case Study: ES Needs to Generate Referrals
Dr. ES just moved to town to join a practice with two other physicians. Although the practice is growing and has more referrals and new patients then two can handle, Dr. ES will have to generate more to fill the clinical schedule. Dr. ES is not normally an outgoing individual. What does Dr. ES do? Diagnoses: Need to generate referrals for a provider new to the … [Read more...] about Case Study: ES Needs to Generate Referrals
Case Study: Dr. SY Did the Credentialing
SY handled credentialing for a practice for several years but has recently retired from the practice. All of the recredentialing notifications went through SY’s office, primarily through her email address. When a new employee was hired to replace SY, no one forwarded her emails to a new active account. Because of this error, recredentialing for a major insurance company expired … [Read more...] about Case Study: Dr. SY Did the Credentialing