Almost every office and hospital use patient appointment reminders. Some are poor, others mediocre, and some do a relatively good job. In the present climate, we cannot stand for anything less than great. Appointment reminders increase appointment attendance and early cancellation when needed, which opens the slot to be refilled, or at least decreases no-shows in most cases. … [Read more...] about Appointment Reminders
Patient Waitlists
Many patients want an earlier appointment. Many offices have cancellations and no-shows. Often offices use a waitlist to try to solve both problems, but waitlists have their share of problems, especially when not optimized. It is possible to address waitlist problems while enhancing the patient experience, however. Managing patient waitlists is an important part of having a … [Read more...] about Patient Waitlists
Nursing Recruitment Strategies
The process of nurse recruitment is laborious and can be time consuming, much like physician recruitment. You may need a nurse right now, but it is important to avoid just getting somebody to cover. If you need to fill a gap, make sure there is adequate oversight and training. Always keep in mind that you are not just trying to replace a cog in the machine. You frequently … [Read more...] about Nursing Recruitment Strategies