Doling out praise is easy, or at least it should be. Those on the receiving end almost always take good news well. Having a difficult conversation, providing constructive criticism, discussing errors, or addressing adversarial or unprofessional interpersonal relationships is far more difficult. A good leader can optimize a painful discussion. It is always important to … [Read more...] about Leaders Have Difficult Conversations
Leaders Are Role Models—Be a Great One!
The most important rule for being a great role model is to avoid being a bad one. This sounds obvious but it is a trap easily fallen into (See our Case Study: Excessive Cell Phone Use by Physician). It is difficult for an obese physician to successfully counsel an overweight patient regarding the importance of weight loss. If there is a rule in the office against the … [Read more...] about Leaders Are Role Models—Be a Great One!
Leaders Don’t Whine—They Solve Problems
It is easy to complain about your situation. Anybody can be a whiner. It takes no particular skill to complain. Yet, it can still have widespread effects. A whiner placed even at the lowest level of a practice can poison the well. If a whiner is in a management position, the damage can be extensive. Don’t be a whiner yourself and don’t allow a whiner in any leadership or … [Read more...] about Leaders Don’t Whine—They Solve Problems
Great Leaders: Consensus Makers or Dictators?
Got an issue that needs to be dealt with in the office? Everyone does—that’s why we created SBGM. Great leadership requires effective management and active listening. It also takes a thoughtful approach to how problems are addressed. Are you going to sit down with all concerned parties and work through to a consensus? Or will you go to the opposite end of the spectrum and … [Read more...] about Great Leaders: Consensus Makers or Dictators?
Leadership Requires Effective Active Listening
We have posted about why Great Leaders Need to Be Effective Managers. We’ve said finding an honest, hard-working, fair individual for a leadership position is of the utmost importance. An individual lacking any of these core features cannot effectively lead your team for the long term. To the contrary, an individual without those traits is likely to create an unhealthy … [Read more...] about Leadership Requires Effective Active Listening