Having a Portal Is Only a Start Patient engagement with your patient portal is an important part of growing your medical practice. Most electronic health record (EHR) systems and medical informatics companies equate the patient portal system with patient engagement. This is a mistake. A computer portal system is NOT engagement or even communication for that matter. A portal … [Read more...] about Patient Engagement With Your Patient Portal
Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful engagement. It is also important that they know that you care about them. Having all the scientific answers does not make for a good relationship or for meaningful engagement. Obviously, having the medical answers is a vital building … [Read more...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Patient Engagement
Patient engagement has been a catchphrase for several years now. Much like humpty dumpty after falling off the wall or the elephant being “viewed” by the 6 blind men, patient engagement has been split into many separate ideas— each given different priorities and emphasis by different stakeholders and organizations. If, instead, we could gather the pieces together and return to … [Read more...] about Patient Engagement
Engaging Patients With Staff Engagement
An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In comparison, staff engagement is all but ignored, but without an engaged team working together, patient engagement efforts will be less successful. Excellent leadership is needed to develop an effective team (see Leaders Are … [Read more...] about Engaging Patients With Staff Engagement
Addressing Bad Attitudes
A Fantastic Team Grows We have a fantastic team of nurses, technologists, and administrators in our neurophysiology center. Things were going extremely well, and we needed to expand. The build out for the expansion of this center went smoothly. With the addition of the new monitoring rooms, we needed to hire several new technologists. The group in place was working … [Read more...] about Addressing Bad Attitudes