Dr. R was recruited to join a busy practice in a large city. The practice felt good about the addition of Dr. R, who was the nephew of a prominent local physician and came highly recommended. The physician recruitment progressed quickly and Dr. R was extended an offer to join the practice. He began to see patients in the clinic, but the hospital credentialing was delayed and ultimately denied secondary to incomplete disclosure by Dr. R regarding a prior malpractice case. The lack of hospital privileges ultimately led to Dr. R not being able to generate the revenue required to remain in the practice. Dr. R had to leave the practice, which resulted in a significant loss of time in recruitment. It took another two years to recruit a new provider. The practice also had financial losses and damage to its reputation within the community and with the hospital.
Diagnosis:
Improper vetting of a new provider
Recommendations:
- Ensure all potential providers complete background checks and malpractice reviews regardless of how strong their recommendations are.
- Work closely with all healthcare facilities where potential providers will practice, to keep the lines of communications open and prevent credentialing surprises.
Learn more about leading your team with great recruitment and engagement at all levels by following us on social media: LinkedIn, Twitter, Facebook
Get access to exclusive content and our weekly newsletter by joining our mailing list.
