RS and AC work in a solo practitioner’s office. RS has been with the practice for several years and AC is relatively new. They are hard workers and play important positive roles for the practice. They spend their lunch break at their workstations surfing the internet and often updating their social media accounts or watching funny videos. It did not appear that this activity … [Read more...] about Case Study: Staff Surfs the Internet During Lunch
Administrating Excellence
Why is a Business Continuity Plan Important?
A Business Continuity Plan (BCP) defines the who, what, when, and where for how your medical practice personnel are to respond to a disruption of their normal operations. More specifically, the BCP includes a predetermined set of procedures and documentation that defines the resources, actions, tasks, data, and processing priorities required to manage business … [Read more...] about Why is a Business Continuity Plan Important?
Patient Engagement With Your Patient Portal
Having a Portal Is Only a Start Patient engagement with your patient portal is an important part of growing your medical practice. Most electronic health record (EHR) systems and medical informatics companies equate the patient portal system with patient engagement. This is a mistake. A computer portal system is NOT engagement or even communication for that matter. A portal … [Read more...] about Patient Engagement With Your Patient Portal
Prior Authorizations Need Priority Solutions
The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with prior authorizations contributes to burnout for physicians, nurses, and other staff members. It is easy to be overwhelmed by the magnitude of effort required to obtain approval for certain tests. This should in no way deter us from … [Read more...] about Prior Authorizations Need Priority Solutions
Best January Tax Tips 2020
Businesses Now that we have turned the calendar to a new year, it is that time again to begin planning for the completion of your tax returns and other year-end work. Yes, you have several months until your returns are due, but so does everyone else. That is why it is important for you to beat the rush. To get started, ask your accountant for an information request list. … [Read more...] about Best January Tax Tips 2020