Dr. A and Dr. B have been partners in a medical practice for a long time and see a similar patient population. However, they manage patient engagement quite differently. Several years ago, Dr. A made a conscious effort to involve each patient in the decision-making process and take ownership in their care. Patients were required to sign up for a portal account with the … [Read more...] about Case Study: The Effect of Patient Engagement on Medical Practice Efficiency
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Case Study: Dr. MA Has More Callbacks
Although Dr. MA’s practice provides postprocedure instructions to all patients, she has not ever really paid attention to what is included on these patient education handouts. She states her rationale as, “I always directly discuss all postprocedure instructions with my patients.” The nurses have noticed that Dr. MA has a larger number of callbacks from patients about … [Read more...] about Case Study: Dr. MA Has More Callbacks
Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful engagement. It is also important that they know that you care about them. Having all the scientific answers does not make for a good relationship or for meaningful engagement. Obviously, having the medical answers is a vital building … [Read more...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine
From Residency to Managing and Growing Your Medical Practice
Starting Out After years of studying, testing, and running on very little sleep, your body is adjusting from the intensive 80-hour work week of residency to your new schedule. Your graduate and postgraduate diplomas are framed and on the wall of your new office. You have secured your first job in your medical profession. Getting settled into your new and differently paced … [Read more...] about From Residency to Managing and Growing Your Medical Practice
Case Study: ES Needs to Generate Referrals
Dr. ES just moved to town to join a practice with two other physicians. Although the practice is growing and has more referrals and new patients then two can handle, Dr. ES will have to generate more to fill the clinical schedule. Dr. ES is not normally an outgoing individual. What does Dr. ES do? Diagnoses: Need to generate referrals for a provider new to the … [Read more...] about Case Study: ES Needs to Generate Referrals