An Engaged Staff Engaging patients is vital for optimal care and numerous programs and educational sites are dedicated to this laudable goal. In comparison, staff engagement is all but ignored, but without an engaged team working together, patient engagement efforts will be less successful. Excellent leadership is needed to develop an effective team (see Leaders Are … [Read more...] about Engaging Patients With Staff Engagement
Latest Articles
Prior Authorizations Need Priority Solutions
The prior authorizations game is no game at all. Our patient’s well-being is at stake, and so is our own. The stress and frustration associated with prior authorizations contributes to burnout for physicians, nurses, and other staff members. It is easy to be overwhelmed by the magnitude of effort required to obtain approval for certain tests. This should in no way deter us from … [Read more...] about Prior Authorizations Need Priority Solutions
Preventing Fistful of Dollars Embezzlements
Lucrative embezzlement schemes perpetrated by individuals trained in the management of your books are very real threats. This is not just the stuff of crime novels. The term white-collar crime makes it sound so clean and victimless. The opposite is true. This is a crime that can ruin practices and lives. As you work harder to dig out from the hole, the stress associated with a … [Read more...] about Preventing Fistful of Dollars Embezzlements
Prevent Embezzlement by Sweating the Small Stuff
There are more ways to separate you from your money than you can imagine. Novel embezzlement strategies occur but are likely rare. Much more frequently, a trusted staff member will resort to one of the tried and true methods. These approaches can be countered. Even novel or complex schemes can be slowed. Understanding the common approaches to embezzlement helps guide your … [Read more...] about Prevent Embezzlement by Sweating the Small Stuff
Choosing an Accountant
“Why should I choose you?” is a question I hear often from physicians who are contemplating a change. My typical response is that I am not saying you should—at least not without doing your homework first. Choosing an accountant is a very personal decision, and although I might be a perfect fit for one practice, I might by a lousy fit for another. When contemplating a change, … [Read more...] about Choosing an Accountant