Luck Luck isn’t a business plan. Yet vital aspects of business are left to chance on a daily basis. This is sheer madness. Leaving the business plan to chance occurs in all fields, but seems to happen especially often medicine. This is most obvious when a new procedure becomes available. But even more importantly, how are you managing your existing services? Most of us … [Read more...] about Luck Isn’t a Business Plan
Leading the Team
Using Research to Engage Patients
Traditional Engagement for Research Traditionally, basic science research and clinical research have been performed in the university setting. Pharmaceutical and device trials are frequently performed in both the university and private practice settings. The approach to patient engagement as it pertains to research was typically directed towards patient recruitment … [Read more...] about Using Research to Engage Patients
Real Engagement: Love Your Patients
Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day much more enjoyable. It is certainly easier to go the extra mile for someone you like. It is even easier when the patients like you too. This usually results in a pleasant visit. In these instances, the patient will often ask … [Read more...] about Real Engagement: Love Your Patients
Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Caring for Patients Patient engagement is the hot topic lately. Caring about an individual person who is your patient helps create meaningful engagement. It is also important that they know that you care about them. Having all the scientific answers does not make for a good relationship or for meaningful engagement. Obviously, having the medical answers is a vital building … [Read more...] about Emotional Intelligence, Patient Engagement, and the Practice of Medicine
Addressing Bad Attitudes
A Fantastic Team Grows We have a fantastic team of nurses, technologists, and administrators in our neurophysiology center. Things were going extremely well, and we needed to expand. The build out for the expansion of this center went smoothly. With the addition of the new monitoring rooms, we needed to hire several new technologists. The group in place was working … [Read more...] about Addressing Bad Attitudes