SBGM

Knowledge to Transform Your Medical Practice

Building the Practice

SP Complains Publicly About the Practice

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SP has been a patient in the practice for several years and comes once a year for refills; he rarely calls. Recently, SP’s appointment had to be canceled, and as a result, he has run out of refills. SP’s work schedule is such that he usually schedules his appointments for Friday afternoon. He called the Friday afternoon after the canceled appointment for refills and heard a … [Read more...] about SP Complains Publicly About the Practice

Creating and Using Meaningful Appointment Types

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Scheduling is at the heart of healthcare. Poor, or even mediocre, scheduling processes can cost a small clinic hundreds of thousands of dollars. Creating and using meaningful appointment types to optimize scheduling for your practice is important for the bottom line and decreasing stress and burnout. This is a challenge for any practice. First and foremost, the scheduling … [Read more...] about Creating and Using Meaningful Appointment Types

COVID-19 Proves a Need for Health System Overhaul to Salvage the Future

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Rural areas feel the pressures of the COVID-19 pandemic in a disproportionate way with greater challenges, including older populations, more health problems, economic disadvantages, and fewer and less sophisticated medical facilities, and more. Where I practice, West Alabama—the center of the stroke belt—exemplifies these characteristics. This area was underserved before the … [Read more...] about COVID-19 Proves a Need for Health System Overhaul to Salvage the Future