A Business Continuity Plan (BCP) defines the who, what, when, and where for how your medical practice personnel are to respond to a disruption of their normal operations. More specifically, the BCP includes a predetermined set of procedures and documentation that defines the resources, actions, tasks, data, and processing priorities required to manage business … [Read more...] about Why is a Business Continuity Plan Important?
Growing the Practice
Using Research to Engage Patients
Traditional Engagement for Research Traditionally, basic science research and clinical research have been performed in the university setting. Pharmaceutical and device trials are frequently performed in both the university and private practice settings. The approach to patient engagement as it pertains to research was typically directed towards patient recruitment … [Read more...] about Using Research to Engage Patients
Real Engagement: Love Your Patients
Liking Patients Dr. JS likes his patients – Fantastic! It is wonderful when we like our patients. Dealing with people you like makes the day much more enjoyable. It is certainly easier to go the extra mile for someone you like. It is even easier when the patients like you too. This usually results in a pleasant visit. In these instances, the patient will often ask … [Read more...] about Real Engagement: Love Your Patients
Case Study: ES Needs to Generate Referrals
Dr. ES just moved to town to join a practice with two other physicians. Although the practice is growing and has more referrals and new patients then two can handle, Dr. ES will have to generate more to fill the clinical schedule. Dr. ES is not normally an outgoing individual. What does Dr. ES do? Diagnoses: Need to generate referrals for a provider new to the … [Read more...] about Case Study: ES Needs to Generate Referrals
Addressing Bad Attitudes
A Fantastic Team Grows We have a fantastic team of nurses, technologists, and administrators in our neurophysiology center. Things were going extremely well, and we needed to expand. The build out for the expansion of this center went smoothly. With the addition of the new monitoring rooms, we needed to hire several new technologists. The group in place was working … [Read more...] about Addressing Bad Attitudes